Terms of service.

Effective Date: May 23, 2025

Welcome to JPP Administrative Solutions ("JPPAS"). By accessing or using our services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Who We Are
JPP Administrative Solutions is a virtual assistant and administrative services company offering support with notary services, tech-enabled workflows, AI-assisted document generation, and general business support. We're here to make your life easier, not harder.

2. Services We Offer
Our core services include, but are not limited to:

  • Administrative support and workflow creation

  • Document drafting and management

  • AI-assisted tools and suggestions (see Section 6)

  • Remote and in-person notary services (where applicable)

  • Tech tip education and digital support

We aim to deliver timely, reliable, and ethical service. Availability may vary based on workload and scheduling.

3. Your Responsibilities
When using our services, you agree to:

  • Provide accurate and complete information

  • Use our services for lawful purposes

  • Respect deadlines and time boundaries

  • Communicate in good faith and with professionalism

We reserve the right to discontinue services with clients who engage in abusive, deceptive, or unethical behavior.

4. Payments & Refund Policy
Services are billed as agreed upon via project estimate or retainer agreement. Payment is expected upfront unless otherwise noted. Refunds are evaluated on a case-by-case basis; generally, work that has been performed is not refundable.

5. Ownership of Work
Unless otherwise agreed in writing, final deliverables (e.g., documents, SOPs, templates) become your property upon full payment. AI prompts, formatting systems, and other internal tools remain the intellectual property of JPPAS.

6. AI-Generated Content Disclaimer
Some SOPs are powered or supported by artificial intelligence tools (including ChatGPT) and are intended to assist, not replace, human judgment. While we review all deliverables, you are ultimately responsible for reviewing content before submission, filing, or use.

Please note:

"This tip is based on my own prompting experience. Adjust wording for your style. Always review AI drafts before sending."

7. Tech Tips & Microsoft Affiliation
Tips shown are based on Microsoft Windows systems unless otherwise noted. JPP Administrative Solutions is not affiliated with or endorsed by Microsoft. Use shortcuts and system features at your own discretion.

8. Confidentiality & Privacy
We treat your information with care. Confidential documents are never shared without permission. However, please note that no method of communication (including email and cloud tools) is 100% secure.

9. Legal Jargon (Limitation of Liability)
JPPAS is not liable for indirect, incidental, or consequential damages, including but not limited to lost profits, missed deadlines, or filing errors. Our total liability is limited to the amount paid for the specific service at issue.

10. Modifications to These Terms
We may update these Terms occasionally. When we do, we'll revise the effective date and notify you if changes are significant. Continued use of our services means you accept the updated terms.

11. Governing Law
These Terms are governed by the laws of the State of New York. Any disputes will be handled in the appropriate courts of Suffolk County, NY.